… but I certainty understand how it can happen.
I stood in line for a half hour to turn in same paperwork. THEN I waiting in the chairs for a good hour to see a caseworker. Then the caseworker told me the papers I was handing in — based on information I was given by a different caseworker on Friday — were the wrong papers.
And not one Goddamned word of apology from today’s case worker.
So, I’m going back to stand in line again later today to turn in the papers I would have turned in this morning if i had been given the correct information on Friday from this exact same office.